AIB issues URGENT warning to customers about HORRIBLE scam that could leave you out of pocket before christmas

19th Nov 18 | News

Be VERY careful!

AIB has issued a warning to its customers about two new scams that are doing the rounds at the moment.

Both telephone scams involve people ringing AIB customers and tricking them into believing they work for a certain body.

On their website the bank states:

"Two of the current scams in circulation are where fraudsters are calling our customers claiming to be a:

Law enforcement official; e.g. National Crime Agency/Europol/Interpol, advising you that your Broadband has been compromised, your identity has been stolen and your PC is being used for criminal purposes; e.g. drug trafficking/money laundering.

They will ask you to assist them by making payments that they claim they will track to identify criminals. The callers may advise you not to disclose this information to law enforcement/bank staff."

OR

"A Utility Company: e.g. Telephone/Mobile phone provider, Broadband provider or Software Company, offering to “fix” PC or Broadband problems.

The callers will attempt to trick you into giving them your banking or card credentials and provide codes from your Card Reader, in order to access your online banking and make fraudulent payments."

The bank has warned that these people sound convincing so you need to be very alert."

They continued to say:

"You may be asked to allow the caller to take remote control of your PC in order to "assist" you, however this could allow the fraudster to show you fraudulent screens.

The callers are professional and will be able to transfer you to their “supervisor” should you request this. They sound genuine.

NEVER disclose codes from your AIB Card Reader over the phone.

NEVER disclose the full five digits of your Personal Access Code (PAC).

If you have received such a call and disclosed any of your Banking details, please contact us immediately."

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