Dealz are URGENTLY recalling this popular product due to risk of overheating16th Jan 18 | News
They’re asking people who purchased the item to return it as soon as possible.
Dealz Ireland has issued an urgent product recall for their “Heated Hugs” over fears the product could overheat.
In a statement issued on their website the company said the product had “incorrect instructions on the packaging” and as a result “there is a risk that the pouch could over heat whilst in the microwave”.
If you have purchased the product, Dealz are asking that you return it to store as soon as possible.
The product had been on sale in stores from November priced at €5.
The statement read: “We’re sorry to say our “Heated Hugs” that you pop into the microwave have incorrect heating instructions on the packaging.”
“There is a risk that the pouch could over heat whilst in the microwave and as we take the safety of our customers seriously, we have taken the decision to immediately remove the product from our shelves.
If any of our customers have bought one of these as a gift or for themselves, we’d urge them to not use it and return it to one of our stores, even without receipt, for a full refund.”
“Despite loving huggable animals, we’re very sorry to any customers for the inconvenience and thank you for your cooperation.”
“The product has been on sale in Poundland and ROI Dealz stores for £5 and €6 from the end of November. Should you have any queries or concerns regarding this information please call our customer service team on 0333 234 1877 Monday – Saturday, 9am – 5pm GMT, Closed Sunday & Bank Holidays.”